NEW FEATURES New AI model for session transcripts (Medical grade) We have provided for all of our users a new model for transcript services, allowing maximal performance in outputs and better capabilities for understanding words, brands and acronyms.
Unified layout for all sessions done In order to simplify the use of the platform, all layouts have been adapted to allow one user experience for the analysis phase, Explorative interviews, usability tests and open ideation sessions, will share the same layout for analysis.
Media for highlights You now have the possibility to import any media type in the highlight model. Allowing better flexibility, less clicks to produce content and a better experience adding media files to highlights.
Synchronous typing between transcrit and highlights You can now start editing text in transcripts and it will edit the highlight at the same time, gain some time in speed and accuracy. Instant snapshot generation from highlight Generate snapshots in one click while editing highlights by clicking on the plus and Generate Snapshot. Tadam, it's done ! Additional notes for studies Did you took extra notes during the analysis of your study, import these notes in your session next to you transcript, qualify elements from there and create highlights directly from your notes.
Session analysis - UX improvements Thanks to customer feedbacks, we have improved the way the session analysis page looks allowing immediate overview of all assets of the session, increased performance in the transcript analysis and an adaptable width for page contents.
Inline-editing of highlights No need to click on edit anymore to edit highlights in studies and reports, hover the content of the highlight, edit the text and it's saved.
Automatic switching of sections / questions when making highlights To facilitate your interaction and user experience, everytime you will create a highlight the section on the right panel will adapt to showcase latest results.
Insight created from scratch To facilitate the creation of tags by product teams, you can now create insights from scratch and perform the linking of highlights after the insight creation. Google Chrome 2025-03-17 23.14.23.png639.32 KB
New types of documents allowed in the document importer You can now import Word, Power Point, Excel documents in Usedge, and highlight elements directly from there.
❤️ Noise suppression for sessions New model for AI noise suppression has been released allowing a better experience in the analysis of user sessions. This will allow a better result in the recording and optimized performance for transcripts.
BUG FIXES Recap mode - Connecting to an existing insight failing sometimes Clearing issues for reports Drag and drop issues in report editor.
Extension NOW AVAILABLE for Chrome users Snap any content in your favorite analytics, quantitative tools and feed your insights with the best assets you find. Gather elements and distribute them in one click in your repository. How easy does this sounds ?
Tag merge You now have the possibility to merge tags. In case of duplicated tags, low-usage tags and taxonomy refactoring, merging tags will help you keep your content synced within your repository maximizing the impact and the time spent in maintaining taxonomy.
Sessions improvements Improved user experience and layout for participants.
Roles management optimizations Facilitating the migration of roles between teams, initiatives and studies to allow better flexibility and scalability options.
BUG FIXES Removal of Metrics causing conflicts in understanding Innovation pool - column ordering not kept in memory Style issues Erros handling
Whiteboard model for recap mode For the recap mode, you can now use the whiteboard to organize and sort all your highlights. This will help in having a better understanding of all your highlights with the possibility to organize the board following custom templates.
image.png1.64 MB View system for recap mode Configure and share custom views of your recap mode, ensuring you tell the right story to the right stakeholder. Unlimited views available and fully customizable.
Improved experience for tagging in reports Improving the experience to create highlights faster in report analysis page. Optimized performance and loading speed of documents.
Insight content and model optimization You now have the possibility to add custom content elements to your insight, improving the way insights are automated and self-maintained. THe goal is to be able to add custom text to each insight, enhancing the AI capabilities.
Quantitative study model With this version of Usedge, you can now perform and import quantitative study results, and use them to qualify some highlights for your insights. These models are compatible with a lot of integration and can be connected with any type of quantitative sources.
TEAMS SHORTCUTS Quick access for Teams for the Dashboard image.png633.83 KB INLINE EDITING FOR REPORTS AND INSIGHTS Saving a couple of clicks, you can now perform and edit reports directly from the slideover helping save time and energy to edit elements. image.png706.23 KB
BUGS FIXED Improvements in the app performance Delivery of new endpoints AI optimization Model changes for AI Agents.
Read.me for studies now available read.me are here to explain the context, objective as well as the participant recruitment strategy, outputs expected and intersting links. This format has been highly requested and is now available to all users.
Concept testing V2 new experience In order to amplify the impact of a concept test, we have now fully extended the capabilities of the model to allow the integration of questions and evaluations in the study. You can now combine multiple aspects in a same study to maximize the highlights collected and specify even more the elements captured.
New session experience for participants : the one-click session We have tailored a whole new experience for participants to ensure they don't have more than two clicks to do before they can start testing a prototype. All controls have been reworked to ensure a maximum engagement and full autonomy of the animator.
IMPROVEMENTS Fully draggable taxonomy : you can now re-order tags as you want. Re-ordering tags can help save time in cleaning the tags database. You can now organize your content as you wish and get more flexibility in the process.
image.png435.04 KB Contextual zone for imported reports Facilitate the understanding of imported reports by adding as much context you'd like. Inform your collaborators and stakeholders about the context of the report, its details and more...
App performance : In order to keep up with these new features, we have also improved the app performance and capabilities for a smoother experience.
AI & Workspace parameters : To include more parameters in the workspace for a better scalability we have added in your Account / Workspace, all the elements needed to manage user authorizations, AI languages and more.
BUGS FIXED : - Explorative interview screen share not working - Loading issues on participant searching - Devices not selectable in concept testing - Observers hiding issues for guests
Personalized emails in French and English when creating a session : We have enabled personalized emails for all sessions creation flow. In this way, users are able to send custom emails to their participants with their own branding and text.
Playlist mode for Recap : Now when switching in recap mode, we automatically create and truncate videos to create short reels of your user interviews. We compile all in playlists so you have one button to press to view all videos captured.
New session flows for creation and import : Easiest way to create sessions, automatic participant management and simpler interaction to create a session in less than 1'.
New reports cards to maximize space and lighten the interface : We have improved layouts of some components to optimize page loading, interface heaviness as well as a better user experience. image.png633.25 KB
New country timezones added : Asian, and US countries are now available as timezones for emails and session creation.
BUGS FIXED
Performance : - Reports loading infinite when too much data loaded - Insights page loading speed optimization - Back-end processing of heavy tasks
Layout : - Responsiveness on tags and smaller assets on pages - Data crushing with smaller devices
Here are some of the exciting stuff we released in August
New waiting rooms for all participants We wanted to bring more clarity and a better user experience for our users by improving the layout and the information display of the different session waiting rooms.
App speed improvements We have improved the speed of the app and page loading time for a better user experience and a more smooth navigation. New taxonomy page with included KPIs We have released a new taxonomy page with advanced KPIs to understand the use of each tag and its popularity across teams
Here a some of the most important issues we fixed : - Issues with order on protocol for explorative interview - Layout optimizations for smaller screens - Recording not stopping after session is marked as "Done" - User authorizations to prevent errors of non-authorized in content creation - Merge insights - empty merging issues removed
Explorative interview new logic We have released a new system allowing you to capture highlights directly from the session live. This logic will accelerate the way you capture the different highlights of your conversation and facilitate the unboxing with our automatic transcript replace function.
Screen share function for Explorative interview study model We have implemented the screen share function for explorative interview following the requests of our customers. Users are now able to fully show things from their end, making sure you don't miss anything from the participant interaction.
Micro-learning page for insights v1.0 We have released the first iteration of the micro-learning page available for each insight. We will push another iteration where you will have the possibility to fully customize the display of highlights and the order shown. This will help in prioritizing the most important and relevant highlights.
Multi-highlights insights creation in recap mode You can now select a set of highlights from each view of your recap mode to create insights that are composed of multiple types of highlights. This helps facilitating the aggregation of the right data, with a set of properties independent from the default view configured in Usedge.
Indicator on highlight about link with an insight In order to facilitate the work of sending highlights to different insights, we have added an indicator on the top right of the highlight to identify the insights containing this highlight. In this way, you can maximize the number of highlights that still need to be linked with an insight. No more trying to remember what was linked or not!
UI adaptations for longer tags causing issues in cards display and highlights display We have improved the way longer tags are managed to avoid compressed contents in the interface leading to a bad user experience.
Copy improvements for the Concept testing study protocol We have adapted the copy and the labels of the different fields to facilitate the user understanding and global experience when adding scenarios to the research protocol. Automatic block splitter for transcript when uploading an unmoderated session As our priority was on qualitative moderated study, we improved the layout of the transcript when users are importing unmoderated sessions, allowing a better experience in tagging and snapshots optimization.
Masonry grid for insights + removal of placeholder when not needed We have improved the display of the insights library to allow a better readability, removing the image placeholder from the card visual. This helps in keeping the content relevant as well as lowering the mental load with images not existing.
Active saving for Research protocols and Reports We have improved the way research protocols and reports are saved and is now done automatically. Every time you will update the protocol of a study, all the contents will be instantly saved. Same for reports.
- Issues when displaying the tag popup for insights cards -loading was not effective -Taxonomies - Missing clicks on arrow for each main category -Taxonomies - When removing tags - issues with the display of nodes and secondary tags were becoming primary categories - Insights merger - Issues when assigning insights to position in merge operation - Safari compatibilities for media players - not triggering
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