NEW FEATURES

Read.me for studies now available
 read.me are here to explain the context, objective as well as the participant recruitment strategy, outputs expected and intersting links. This format has been highly requested and is now available to all users.

Concept testing V2 new experience
In order to amplify the impact of a concept test, we have now fully extended the capabilities of the model to allow the integration of questions and evaluations in the study. You can now combine multiple aspects in a same study to maximize the highlights collected and specify even more the elements captured.

New session experience for participants : the one-click session
We have tailored a whole new experience for participants to ensure they don't have more than two clicks to do before they can start testing a prototype. All controls have been reworked to ensure a maximum engagement and full autonomy of the animator.

IMPROVEMENTS

Fully draggable taxonomy : you can now re-order tags as you want.
Re-ordering tags can help save time in cleaning the tags database. You can now organize your content as you wish and get more flexibility in the process.  

Contextual zone for imported reports
Facilitate the understanding of imported reports by adding as much context you'd like. Inform your collaborators and stakeholders about the context of the report, its details and more...

App performance :  
In order to keep up with these new features, we have also improved the app performance and capabilities for a smoother experience.

AI & Workspace parameters :
To include more parameters in the workspace for a better scalability we have added in your Account / Workspace, all the elements needed to manage user authorizations, AI languages and more.


BUGS FIXED :
- Explorative interview screen share not working 
- Loading issues on participant searching 
- Devices not selectable in concept testing 
- Observers hiding issues for guests

Personalized emails in French and English when creating a session :
We have enabled personalized emails for all sessions creation flow. In this way, users are able to send custom emails to their participants with their own branding and text.

Playlist mode for Recap :
Now when switching in recap mode, we automatically create and truncate videos to create short reels of your user interviews. We compile all in playlists so you have one button to press to view all videos captured.

New session flows for creation and import :
Easiest way to create sessions, automatic participant management and simpler interaction to create a session in less than 1'.
 

New reports cards to maximize space and lighten the interface :
We have improved layouts of some components to optimize page loading, interface heaviness as well as a better user experience. 

New country timezones added :
Asian, and US countries are now available as timezones for emails and session creation.

Performance : 
- Reports loading infinite when too much data loaded 
- Insights page loading speed optimization 
- Back-end processing of heavy tasks 

Layout : 
- Responsiveness on tags and smaller assets on pages 
- Data crushing with smaller devices 

Here are some of the exciting stuff we released in August

New waiting rooms for all participants
We wanted to bring more clarity and a better user experience for our users by improving the layout and the information display of the different session waiting rooms.

New AI endpoints
We have added new AI endpoints to maximize your productivity and allow a better experience using AI services.

App speed improvements
We have improved the speed of the app and page loading time for a better user experience and a more smooth navigation.

New taxonomy page with included KPIs
We have released a new taxonomy page with advanced KPIs to understand the use of each tag and its popularity across teams

Here a some of the most important issues we fixed :
- Issues with order on protocol for explorative interview 
- Layout optimizations for smaller screens
- Recording not stopping after session is marked as "Done"
- User authorizations to prevent errors of non-authorized in content creation
- Merge insights - empty merging issues removed 

Explorative interview new logic
We have released a new system allowing you to capture highlights directly from the session live. This logic will accelerate the way you capture the different highlights of your conversation and facilitate the unboxing with our automatic transcript replace function.

Screen share function for Explorative interview study model
We have implemented the screen share function for explorative interview following the requests of our customers. Users are now able to fully show things from their end, making sure you don't miss anything from the participant interaction.

Micro-learning page for insights v1.0
We have released the first iteration of the micro-learning page available for each insight. We will push another iteration where you will have the possibility to fully customize the display of highlights and the order shown. This will help in prioritizing the most important and relevant highlights.

Multi-highlights insights creation in recap mode
You can now select a set of highlights from each view of your recap mode to create insights that are composed of multiple types of highlights. This helps facilitating the aggregation of the right data, with a set of properties independent from the default view configured in Usedge.

Indicator on highlight about link with an insight
In order to facilitate the work of sending highlights to different insights, we have added an indicator on the top right of the highlight to identify the insights containing this highlight. In this way, you can maximize the number of highlights that still need to be linked with an insight. No more trying to remember what was linked or not!

 

UI adaptations for longer tags causing issues in cards display and highlights display
We have improved the way longer tags are managed to avoid compressed contents in the interface leading to a bad user experience.

Copy improvements for the Concept testing study protocol
We have adapted the copy and the labels of the different fields to facilitate the user understanding and global experience when adding scenarios to the research protocol.

Automatic block splitter for transcript when uploading an unmoderated session
As our priority was on qualitative moderated study, we improved the layout of the transcript when users are importing unmoderated sessions, allowing a better experience in tagging and snapshots optimization.

Masonry grid for insights + removal of placeholder when not needed
We have improved the display of the insights library to allow a better readability, removing the image placeholder from the card visual. This helps in keeping the content relevant as well as lowering the mental load with images not existing.

Active saving for Research protocols and Reports
We have improved the way research protocols and reports are saved and is now done automatically. Every time you will update the protocol of a study, all the contents will be instantly saved. Same for reports. 

- Issues when displaying the tag popup for insights cards - loading was not effective
- Taxonomies - Missing clicks on arrow for each main category
- Taxonomies - When removing tags - issues with the display of nodes and secondary tags were becoming primary categories
- Insights merger - Issues when assigning insights to position in merge operation
- Safari compatibilities for media players - not triggering